What is your returns policy?
Please refer to clause 9 of our Terms and Conditions for our Returns and Refunds policy.
You should contact us immediately on receipt of your parcel if you believe there is an error and deem it necessary to return or exchange the item.
Please provide details for your refund or exchange request, along with your order number to email@example.com so we can assist.
My product is damaged/faulty. What do I do?
Please refer to clause 9 (c) of our Terms and Conditions for our Faulty Goods process.
All THE BOD products are packed to protect them from damage whilst in transit. We take special care to ensure you receive your products in good condition.
If you believe your goods received are faulty, please provide details and photos of the product in question, along with your order number to firstname.lastname@example.org so we can assist.
Page Last Updated: May 2021